amoCRM / Kommo

The Connection Process is Identical for amoCRM and Kommo

Successful Connection Requirements

To ensure a correct connection, the following requirements must be met:

1. You must have an active amoCRM portal.

2. You must have permission to install applications from amoMarket.

3. You must have a registered aiokk account. If you don’t have one, create an account following the instructions below 👇

Signing up and onboarding

Connection Process

1

Select “amoCRM” as the Data Source

1. Go to Settings → Data Source section.

2. Select amoCRM from the list of available sources.

3. Enter your existing amoCRM domain in the corresponding field.

4. Click the “Establish Connection” button.

5. If everything is done correctly, you will see further instructions for the next steps in amoCRM. Follow them carefully.

At this stage, the connection status will temporarily be “Not Connected”.

2

Install the aiokk Application from amoMarket

1. Go to amoMarket.

2. Find the application “aiokk | Professional AI-based voice calls analytics” using the search bar or by navigating to the “Analytics” section.

3. Check the box to agree to the Policy terms and click “External Payment” in the app card. 💡 Don't worry! The application is installed for free; no charges will be made.

4. Open the newly installed aiokk app in your amoCRM account. If all steps were followed correctly, you will see your aiokk account login in the top right corner of the app.

aiokk Interface Inside amoCRM

1. Go back to “Settings → Data Source” and refresh the page. The connection status will change to “Connected”.

2. 🎉 Done! The data source is successfully connected. You can now proceed with further account setup!

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