# Advantages and features

## Why Choose aiokk?

* **24/7 Automated Analytics:** Works nonstop without breaks, holidays, or overtime.
* **Simple Onboarding:** Easy registration and a seamless setup process.
* **Unbiased & Efficient:** Removes human subjectivity to ensure transparency.
* **Smart Call Filtering:** Flexible tools to prioritize the most critical calls.
* **Parallel Processing:** Analyze multiple conversations simultaneously.
* **Fast Results:** Analytics for calls of any length are delivered in seconds—or just a few minutes.
* **Industry Expertise with AI Training (Coming Soon):** Tailored insights with AI that adapts to your business’s unique needs.
* **Advanced Customization:** A wide range of analytics settings with support for 20+ languages.

Order a presentation of our product for your company right now 👇

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## Features

We are continuously working to expand the functional capabilities of our service, improving the quality of its results and broadening the range of applications for our solutions.

You can view the current list of features on the “[**Default Analytics**](/en/settings/analytics/default-analytics.md)” page.

### Additional features that enhance the overall efficiency of the service

<table><thead><tr><th width="205">Feature</th><th width="405">Description</th><th>Status</th></tr></thead><tbody><tr><td><strong>Multiservice Authorization</strong></td><td>Use an account from other services to create your profile.</td><td>🔧 In progress</td></tr><tr><td><strong>Custom Analytics Rules</strong></td><td>If your data source supports entity statuses, you can set up different analytics configurations for calls made at various stages. This feature has a higher priority than the default analytics setup. Don’t forget to enable the toggle and activate this function after configuration.</td><td>✅ Available</td></tr><tr><td><strong>Light and Dark Mode</strong></td><td>Choose between light or dark interface themes for better usability in different lighting conditions. Reduce eye strain and customize the service’s appearance to your preference.</td><td>🔧 In progress</td></tr><tr><td><strong>Multilingual Interface</strong></td><td>We are expanding the list of supported languages to make the service convenient for users worldwide. Select the appropriate language in your profile settings.</td><td>✅ Available<br>🔧 New languages soon</td></tr><tr><td><strong>Summary Analytics and Dashboards</strong></td><td>A tool for visualizing key data in the form of clear tables and graphs. Track metrics, analyze results, and make decisions based on up-to-date information—all in one place.</td><td>🔧 In progress</td></tr><tr><td><strong>Reevaluations</strong></td><td>Reevaluate individual or batch-analyzed calls using new criteria to view the same conversation from different perspectives.</td><td>🔧 In progress</td></tr><tr><td><strong>Event Logging</strong></td><td>A dedicated page for recording important events in your account.</td><td>🔧 In progress</td></tr><tr><td><strong>Notification Center</strong></td><td>View all important notifications and service updates in one place. Don’t miss a thing!</td><td>🔧 In progress</td></tr><tr><td><strong>Customizable Homepage Table</strong></td><td>Use adjustable columns to hide/show specific ones and focus on the most important information.</td><td>✅ Available</td></tr><tr><td><strong>Export to Excel</strong></td><td>Export call pools in clean or filtered formats to conduct deeper analysis in Microsoft Excel or BI systems compatible with exported files.</td><td>🔧 In progress</td></tr><tr><td><strong>CRM Entity Integration</strong></td><td><ol><li>Navigate to the entity card directly from the call card in aiokk.</li><li>Transfer analytics results directly into the entity timeline linked to the conversation.</li></ol></td><td>✅ Available</td></tr><tr><td><strong>Telegram Notifications</strong></td><td>Receive notifications about important analytics results and key events from your account directly in Telegram. A convenient way to stay informed wherever you are.</td><td>🔧 In progress</td></tr></tbody></table>

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