Advantages and features

It’s better to try it once than to read about it multiple times!

Why Choose aiokk?

  • 24/7 Automated Analytics: Works nonstop without breaks, holidays, or overtime.

  • Simple Onboarding: Easy registration and a seamless setup process.

  • Unbiased & Efficient: Removes human subjectivity to ensure transparency.

  • Smart Call Filtering: Flexible tools to prioritize the most critical calls.

  • Parallel Processing: Analyze multiple conversations simultaneously.

  • Fast Results: Analytics for calls of any length are delivered in seconds—or just a few minutes.

  • Industry Expertise with AI Training (Coming Soon): Tailored insights with AI that adapts to your business’s unique needs.

  • Advanced Customization: A wide range of analytics settings with support for 20+ languages.

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Features

We are continuously working to expand the functional capabilities of our service, improving the quality of its results and broadening the range of applications for our solutions.

You can view the current list of features on the “Default Analytics” page.

Additional features that enhance the overall efficiency of the service

Feature
Description
Status

Multiservice Authorization

Use an account from other services to create your profile.

🔧 In progress

Custom Analytics Rules

If your data source supports entity statuses, you can set up different analytics configurations for calls made at various stages. This feature has a higher priority than the default analytics setup. Don’t forget to enable the toggle and activate this function after configuration.

✅ Available

Light and Dark Mode

Choose between light or dark interface themes for better usability in different lighting conditions. Reduce eye strain and customize the service’s appearance to your preference.

🔧 In progress

Multilingual Interface

We are expanding the list of supported languages to make the service convenient for users worldwide. Select the appropriate language in your profile settings.

✅ Available 🔧 New languages soon

Summary Analytics and Dashboards

A tool for visualizing key data in the form of clear tables and graphs. Track metrics, analyze results, and make decisions based on up-to-date information—all in one place.

🔧 In progress

Reevaluations

Reevaluate individual or batch-analyzed calls using new criteria to view the same conversation from different perspectives.

🔧 In progress

Event Logging

A dedicated page for recording important events in your account.

🔧 In progress

Notification Center

View all important notifications and service updates in one place. Don’t miss a thing!

🔧 In progress

Customizable Homepage Table

Use adjustable columns to hide/show specific ones and focus on the most important information.

✅ Available

Export to Excel

Export call pools in clean or filtered formats to conduct deeper analysis in Microsoft Excel or BI systems compatible with exported files.

🔧 In progress

CRM Entity Integration

  1. Navigate to the entity card directly from the call card in aiokk.

  2. Transfer analytics results directly into the entity timeline linked to the conversation.

✅ Available

Telegram Notifications

Receive notifications about important analytics results and key events from your account directly in Telegram. A convenient way to stay informed wherever you are.

🔧 In progress


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