> For the complete documentation index, see [llms.txt](https://docs.aiokk.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aiokk.io/en/aiokk/changelog.md).

# Changelog

**If you have ideas or suggestions for enhancing our service and improving its performance, please contact us through this form 👇**

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## 2024

### 🎄 Major December Update

Exciting details and great news are coming soon…

### 30.11.2024 (Major Customer Development #1)

#### What’s New

1. New elements in the [**call details window**](/en/main-page/call-details-window.md): Call script and the date of analytics processing have been added.
2. Significant updates to [**rules**](/en/settings/analytics/rules.md):

* A new option, *“**Ignore and do nothing**”*, has been added to the list of actions within a rule. Avoid unnecessary costs if a call meets filter criteria but doesn’t require analysis.
* The cost per minute of analytics for each scenario is now **visible during rule configuration**.
* Rule [**archiving**](/en/settings/analytics/rules.md#udalenie-arkhivirovanie-i-vosstanovlenie-pravil): Historical data preservation is now possible, and you can continue working with rules even after they are deactivated.

3. [**Delayed start**](/en/settings/analytics.md#otlozhennyi-start) feature: Added for scheduling analytics to start at a later time.

#### What’s Improved or Redesigned

1. Increased character limit for questions: The limit per question has been raised **from 140 to 200 characters**, allowing for more detailed and accurate formulations in your question sets, which is expected to enhance evaluation quality.
2. Cosmetic changes in the [**main table**](/en/main-page/main-table.md):&#x20;

* Added percentage-based ratings derived from question set evaluations.
* Moved the analytics cost to a separate column.
* Added a column for the call ID.
* Reorganized call management buttons to the beginning of the table.

3. Cosmetic changes in the [**call details window**](/en/main-page/call-details-window.md):

* Displaying the call direction next to the phone number.
* Showing percentage-based quality scores instead of numerical values on the evaluation tab.
* Displaying the satisfaction score in the “Customer Satisfaction” tab header.

If you’ve read this far and still have questions, requests, or suggestions, feel free to write to us 👇

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