# Data Sources

<mark style="background-color:red;">Before You Start Using the System Please review the “</mark>[<mark style="background-color:red;">**Important Information**</mark>](/en/aiokk/important-information.md)<mark style="background-color:red;">” section if you haven’t done so already.</mark>

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[Important information!](/en/aiokk/important-information.md)
{% endcontent-ref %}

**Preparation for Maximum Results:** To achieve optimal outcomes, we recommend making the necessary adjustments to your data source settings **before** integration. While the requirements are minimal, they are critically important.

If dual-channel recording is enabled and our system supports your data source, you can proceed with the connection.

## ❗️❗️❗️Key Information Before Connecting

Each of the data sources listed below has its own unique features, limitations, and capabilities for integration with our system.

{% hint style="info" %}
**Functionality Dependence on the Data Source:** Depending on the connected data source, some features in aiokk may be unavailable.
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{% hint style="warning" %}
**Data Source Lock-In After Initial Connection:** Once a data source is connected and **at least one conversation has been analyzed**, you will **not** be able to connect a different type of data source or another source of the same type to the same account.

For instance, if you initially connected **amoCRM with the domain domain.amocrm.ru** and analyzed **at least one call**, you **cannot add another domain in amoCRM or any other data source type to this account.** This restriction is implemented to maintain data consistency and avoid confusion or conflicts.
{% endhint %}

{% hint style="danger" %}
**Domain Ownership Limitations:** The same domain **cannot be connected to two different accounts.**

For instance, if your **Bitrix24 portal with the domain domain.bitrix24.com** is connected to the account **<1@mail.ru>**, this domain **cannot be connected to another account until the link to <1@mail.ru> is disconnected**.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.aiokk.io/en/settings/datasource.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.