Advantages and features
It’s better to try it once than to read about it multiple times!
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It’s better to try it once than to read about it multiple times!
Last updated
Was this helpful?
24/7 Automated Analytics: Works nonstop without breaks, holidays, or overtime.
Simple Onboarding: Easy registration and a seamless setup process.
Unbiased & Efficient: Removes human subjectivity to ensure transparency.
Smart Call Filtering: Flexible tools to prioritize the most critical calls.
Parallel Processing: Analyze multiple conversations simultaneously.
Fast Results: Analytics for calls of any length are delivered in seconds—or just a few minutes.
Industry Expertise with AI Training (Coming Soon): Tailored insights with AI that adapts to your business’s unique needs.
Advanced Customization: A wide range of analytics settings with support for 20+ languages.
Order a presentation of our product for your company right now 👇
We are continuously working to expand the functional capabilities of our service, improving the quality of its results and broadening the range of applications for our solutions.
You can view the current list of features on the “Default Analytics” page.
Multiservice Authorization
Use an account from other services to create your profile.
🔧 In progress
Custom Analytics Rules
If your data source supports entity statuses, you can set up different analytics configurations for calls made at various stages. This feature has a higher priority than the default analytics setup. Don’t forget to enable the toggle and activate this function after configuration.
✅ Available
Light and Dark Mode
Choose between light or dark interface themes for better usability in different lighting conditions. Reduce eye strain and customize the service’s appearance to your preference.
🔧 In progress
Multilingual Interface
We are expanding the list of supported languages to make the service convenient for users worldwide. Select the appropriate language in your profile settings.
✅ Available 🔧 New languages soon
Summary Analytics and Dashboards
A tool for visualizing key data in the form of clear tables and graphs. Track metrics, analyze results, and make decisions based on up-to-date information—all in one place.
🔧 In progress
Reevaluations
Reevaluate individual or batch-analyzed calls using new criteria to view the same conversation from different perspectives.
🔧 In progress
Event Logging
A dedicated page for recording important events in your account.
🔧 In progress
Notification Center
View all important notifications and service updates in one place. Don’t miss a thing!
🔧 In progress
Customizable Homepage Table
Use adjustable columns to hide/show specific ones and focus on the most important information.
✅ Available
Export to Excel
Export call pools in clean or filtered formats to conduct deeper analysis in Microsoft Excel or BI systems compatible with exported files.
🔧 In progress
CRM Entity Integration
Navigate to the entity card directly from the call card in aiokk.
Transfer analytics results directly into the entity timeline linked to the conversation.
✅ Available
Telegram Notifications
Receive notifications about important analytics results and key events from your account directly in Telegram. A convenient way to stay informed wherever you are.
🔧 In progress
